Privacy policy
Shop the Independents, LLC.
Privacy Policy
Last updated: May 2026
Shop the Independents, LLC. and its affiliates (collectively "we", "us", or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit or shop at www.ShoptheIndependents.com, use our mobile applications, or interact with us by email or phone.
As a general principle, we never sell your personal information to third parties, and we limit data sharing to purposes related to providing our services and fulfilling our legal obligations.
Our Privacy Commitments
- We do not, and will not, sell your information to third parties
- We collect only the minimum amount of information necessary to provide excellent service
- We do not allow third-party service providers to use your information to market to you independently
- We continuously work to protect any information shared with us
What Information Do We Collect?
Identifying Information
To provide our services and process transactions, we may collect: name, address, telephone number, email address, payment card information, username, IP address, and other online identifiers.
Business Information
If you are a vendor applying to sell on Shop the Independents, we may collect: store name, business type, website URL, Instagram handle, store category, business email, and phone number.
Internet & Device Information
We collect information about how you interact with our website, including: browser type, browsing and search history on our site, device information, referring and exit pages, and clickstream data. This helps us improve our services and your experience.
Communications
If you contact us via our Contact Us form, email, or phone, we may retain those communications to improve our services and respond to your inquiry.
Where Do We Get Your Information?
Directly From You
You are the primary source of information we collect — when you complete a form on our website (including the Contact Us form, newsletter signup, Apply to Sell form, or Recommend a Store form), send us an email, or contact us by phone.
Automatically
We may collect information automatically when you interact with our website, using cookies and similar tracking technologies as described below.
Third-Party Service Providers
We use third-party tools to operate our business, including Zoho CRM (customer relationship management), Zoho Desk (customer support ticketing), Zoho Campaigns (email marketing), and SendGrid (transactional email delivery). These providers may collect or process data on our behalf in accordance with their own privacy policies.
Vendors
If you are a vendor on our platform, we receive information about you through the application and onboarding process.
Information for California and Texas Residents
The California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and Texas Data Privacy and Security Act (TDPSA) grant consumers rights concerning their personal data, including:
- The right to know what personal information we have collected about you
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of your personal information (we do not sell your data)
- The right to non-discrimination for exercising your privacy rights
In Texas, you have the right to appeal our denial of a request. If we reject your appeal, you may contact the Texas Attorney General at https://www.texasattorneygeneral.gov/consumer-protection.
To submit a data request, please email us at team@shoptheindependents.com. You will be asked to verify your identity before we process your request. You may also designate an authorized agent to request on your behalf with written permission or a signed power of attorney.
Notice to Non-U.S. Users
If you are located outside of the United States, your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our Services, you consent to this transfer and processing.
Governing Law
This Privacy Policy and any disputes relating to it will be governed by the laws of the State of Delaware, without regard to conflict of law principles. Any legal proceedings must be situated in the federal or state courts located in Delaware.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us:
By form: https://shoptheindependents.co...
By email: team@shoptheindependents.com
Shop the Independents, LLC.